People - Customized Training
     
 

 

Our seminars and material can be customized for your company, blending current company intelligence and wisdom with our proven knowledge, skills, techniques and tools to help you attain results.
 
Contact us at Customer.Service@MoZen.US

“Whoever learns the most,
the fastest, wins.
MoZen is here to help you win”
 

 Testimonials:

 1.  It's been a while since I've been to any formalized training and you are such an exciting presenter... that I found
     myself lucky to have this as my 1st course to get back into the work search. The information I obtained will
     definitely prove to be invaluable in my search for a new position. Thank you. Melissa Frank
 2.  
This was powerful and the instructor had impressive knowledge.
 3.
"Exceptional training...great learning experience and fun!"

 
4. "Excellent! Showed me how to quantify what I do in my job and how I can show my company my value!"
     "The labs are extremely valuable in understanding the concepts. I have done Lean and Six Sigma
       for years and this is the best introduction I have ever seen and surprisingly I learned so much"

 

 .

 

                Rockefeller Habits 
  
Learn how to grow your business to the next level
  R.H. Seminar     
Thousands of business owners have benefited directly from the simple and practical easy-to-use tools for making strategically smart decisions and for keeping everyone aligned and accountable to those decisions.
      
     
   (Ask us how to get
    the discount on this
    DVD Package, seen
    in picture).
   
Topgrading    
(hiring, coaching and retaining 'A' Players)


 CEOs report that "picking the right people" is one of their most serious challenges.  
 But, most companies find that only 25% of those hired or promoted turn out to be high achievers -- that's a 75% failure rate! 
By leveraging the experience of thousands of successful managers, this workshop 
offers a simple, practical, and common sense approach to hiring the best person for 
 any position in your organization.
 
       
   Certification =
   more money for you
  and profits for your
  company









 
Lean Six Sigma Certifications

White Belt Certification
  
 Leadership Brown Belt Certification
      
 Green Belt Certification                             
       
  Black Belt Certification    
                        
  Master Black Belt Certification   
         
             

Testimonials:
"Great program".
' This program made a big difference in my job'
"It was a life changing experience".
 "I can't wait to use this!"

"Rita delivers much more than just a course. She delivers the material in a helpful way
 by discussing intangibles such as relationships, politics and tips to increase personal  confidence, resulting in a higher level of understanding and learning along with typical problems and
how to solve/avoid".
 

LEADERSHIP DEVELOPMENT
- Executive Coaching
 
Supervisors and Managers

- Budgets and Managing Money

- Business Leadership: Becoming Management Material

- Coaching: A Leadership Skill

- Delegation: The Art of Delegating Effectively

- Human Resources Training: HR for the Non HR Manager

- Inventory Management: The Nuts & Bolts

- Marketing and Sales

- Meeting Management: The Art of Making Meetings Work

- Motivating Your Workforce

- Negotiating for Results

- Project Management Training

- The ABCs of Supervising Others

- Team Building: Developing High Performance Teams

- The Professional Supervisor

- Project Management Fundamentals

- Intermediate Project Management

- Advanced Project Management

- Advanced Presentation Skills
 













 
CAREER DEVELOPMENT
- Advanced Writing Skills
- Building Self Esteem and Assertiveness Skill
- Business Etiquette: Gaining That Extra Edge
- Business Writing that Works
- Communication Strategies
- Conflict Resolution: Dealing with Difficult People
- Customer Service: Critical Elements of Service
- Project Management Certificate Program

- Project Management Techniques to Increase Effectiveness
- Public Speaking: Presentation Survival School
- Public Speaking: Speaking Under Pressure
- Skills for the Administrative Assistant
- Conquering Your Fear of Speaking in Public
- The Minute-Taker’s Workshop
- Time Management: Get Organized for Peak Performance
- Writing Reports and Proposals
- Working Smarter: Using Technology to your Advantage
- Getting Your Job Search Started
- Creating a Dynamite Job Portfolio
- Mastering the Interview
- Leadership Skills for Supervisors
HUMAN RESOURCE SKILL DEVELOPMENT
         

 

 

 

 

 -  Anger Management: Understanding Anger - Yours and Others
 -
 Controlling Anger Before It Controls You
 - Change Management: Change and How to Deal With It
 -
Secrets of Change Management
 - Conducting Effective Performance Reviews
 -
Conflict Resolution
 -
Conflict Resolution: Getting Along in the Workplace
 - Customer Service Training: Managing Customer Service
 - Hiring for Success: Behavioral Interviewing Techniques
 -
Negotiation Skills
 - Orientation Handbook: Getting Employees Off to a Good Start
 - Performance Management: Managing Employee Performance
 - Problem Solving & Decision Making
 - Stress Management
 -
Stress Relief and Stress Reduction
 - Teamwork: Building Better Teams
 - Employee Dispute Resolution: Mediation through Peer Review
 - Developing and Maintaining a Business Succession Plan
 
SALES SKILLS DEVELOPMENT
     

- Sales Development Training
-
Building Success in Sales Relationships
- Creating and Delivering Dynamic Sales Presentations
-
Overcoming Objections
- Improving Sales Skills or Selling Smarter
- Lead Generation and Prospecting
- Using the Telephone as a Sales Tool
- Sales and Customer Service Training for Call Center Agents
- Customer Relationship Management
-
Sales Skills Index TM
The Sales Skills Index will help you assess your sales team to determine how well they can sell, the sales process and how to close quickly. We will be able to give valuable input to your sales training strategies based on individual needs as well as provide a measurement for training effectiveness. If you do not have an internal training program we can create and/or deliver one to ensure you attain your sales goals.

Train-The-Trainer
- Facilitation Skills
- Foundation Training Skills
- Survival Skills for the New Trainer
- Advanced Training Skills
- Developing Your Training Programs
-
Train-the-Trainer - Inspire, Motivate, and Educate

Workplace Essentials

- Diversity Training: Celebrating Diversity in the Workplace

- Business Ethics for the Office

- Workplace Violence: How to Manage Anger and Violence
   in the Workplace

- Workplace Harassment: What It is And What To Do About It

- Safety in the Workplace

- Generation Gap: Closing the Generation Gap in the Workplace
 

 
 
 
Lean
5S Certification                                   
Train staff not only on the principles of 5S, but empower them to take ownership from implementation through to maintaining their workplace organization. This is a fully interactive presentation to train employees. This training is action oriented and provides you with the structure to achieve success and maximization of the benefits of implementing 5S.  
  Coaching Program 
This program is designed to help executives take their careers—and their companies—to a higher level. Most companies do not have a mentoring program and with key executives retiring or moving on to other positions….their intellectual knowledge is critical to keep within the organizations. However, 99 out of 100 executives say that mentoring is essential for employee development, retention and morale - yet 99 out of 100 companies have no mentoring program - usually because of cost, complexity and lack of time. We will work with you and your people to help you understand your needs and customize a program for your company that you can easily implement.
       
  

       

Leadership Development Coaching
The business world is quickly realizing the importance of tomorrow’s leaders. Identifying and developing the potential within a company is undoubtedly the best practice in preparing for a successful future. Our Leadership Development Program is a tool to initiate and maintain the relationship necessary to create leaders and continue to grow your current leadership. The Leadership Development Program will guide the relationship through various steps to ensure it follows the right path. When coupled with an individual assessment, the Leadership Development Program will help the leaders of today develop the leaders of tomorrow to facilitate company growth and business goal attainment.  
 
 
       
Project Management Certificate                     
Today as more and more of us need to complete projects in addition to our daily jobs Project management training allows us to understand the process, how to avoid common project mistakes and how to attain the desired results.  Our Project Management Certificate Program addresses the skills and competencies required of a project manager within an organization. You will learn valuable techniques to understand how to start a project, and the step-by-step process necessary to successfully implement a project, for building cohesive effective project teams, improve group facilitation and resolve conflicts within teams.

 

Dynamic Communication skills
In order to understand your relationships with other people, you must first understand yourself. Achievers throughout history have one thing in common—they know themselves. This means they don’t underestimate what they can do, they don’t sell themselves short and they know their own limitations. More importantly, by understanding themselves, they are able to develop plans to overcome their shortcomings and take full advantage of their strengths to improve their communication with others.  
 

   Dynamic Listening Skills                                       
In school we took reading, writing, and arithmetic…we even took language, but who took effective or dynamic listening skills and yet this untaught skill is in valuable to our success. In a working environment defined by diversity, stress and uncertainty, it is a critical skill to ensure success. Half of the communication process is listening and a critical half for all effective communication as we all have filtering systems, levels of listening and limited attention spans. Learn new skills that will help you listen dynamically, effectively and understand what the person is thinking and/or feeling from their point of few to avoid misunderstandings and miscommunication.
        

Managing Performance Priorities®
In a fast-paced business world where managers are responsible for more than team management, less focus is directed towards team alignment, employee growth and effective task management. Managing Performance Priorities is the solution for managers and employees to stay connected and work effectively to accomplish team goals. It will help create consistent, effective communication and coach employees towards: Self-management, Aligned priorities, Increased performance
The process is simple, yet effective, as it reverses the typical role of manager and employee. Rather than waiting for their next assignment or project, the employee will propose a game plan, giving the manager a chance to review, comment and approve. Employees and managers will have a clear idea of the tasks and priorities while personal accountability is held by everyone involved. The universal format makes this program ideal for a company of any size and in any industry. With online accessibility, distance is not an issue for a manager with a team in different territories, several offices or even world-wide!
 

     
 
Writing a Business Plan                                        
Writing a business plan is not easy and yet a critical step in creating a business. Our business coaches can help you create a professional business plan and if you desire a coach to help move faster and more effectively through the creation of your business and take your career—and company to a higher level. This one step is so very critical to the success of any company.   
 
        Advanced Presentation Skills                               
 
Effective presentations are more critical today than ever before as they carry messages to employees or even clients about our company, products and services. This course offers presentation training for people at every level of your organization, from front line sales and service professionals to senior management and executives. Our approach is customized to meet the specific needs of your organization. It focuses on helping everyone deliver clear, effective presentations to audiences of all sizes.
Being well-prepared to give a polished and persuasive presentation keeps you composed and ensures that you are able to deliver a powerful presentation to all audiences. We give you tips and techniques in creating, developing and delivering powerful presentations. We help you understand how to give your words an appeal that captures attention and leads to inspiration and transforms your ideas and visions into influential presentations
 
     
       

 
Change Management Certificate                   
Change is part of our daily lives and it seems that there is more and more every day. Not being able to handle change stops us from moving forward and attaining our personal and professional goals. You may be a person responsible for designing and implementing change or maybe you are just trying to learn how to deal with all the change you are experiencing and you want to learn how to mange it. Reality is…you do not have ‘control’ over change, you only have control over how you handle change. This program builds an understanding of the change process and examines the factors critical to successful implementation of change within your company or for you to move through changes that impact you and understand how to decrease resistance and develop strategies to manage any changes you encounter.
 
        Meeting Management                                              
Meetings can be the Bain of our existence when not done correctly as they can be a frustrating waste of time and resources. Our goal is to teach you powerful meeting tools and specific tips and techniques designed to help you implement meetings that attain specific and quantifiable results allowing you to attain more for yourself and your company. This training is designed for companies and individuals for whom time is a valuable resource and who want to decrease meeting time as they increase their professional image and meeting effectiveness.
 
     
  Body Language                                                       
What message are you sending? As much as 93% of our communications at any job interview, public speaking engagement, negotiation, or even our romantic encounters are conveyed non-verbally. Our bodies are capable of producing over 700,000 unique movements, so the adage “actions speak louder than words” came about for a very specific reason. We interpret the actions of others when we’re interacting with them and if what they say are in contradiction to their subconscious body language…we read and believe their body language. This seminar is designed to make you aware of body language and help you better understand the messages you are sending to ensure it Is the message you want to send.
 
  Team Building
Harnessing the power of collaboration to deliver successful results and discover the effective and ineffective practices of a group, allowing for necessary adjustments and coaching to move them to an interactive high performing team. With the input from everyone involved, team development can easily be assessed and accurately addressed. We help you ensure the organization has Teams Evolving And Mastering Success.  
 
Color, Color Theory and Its Impact
A one day course on color basics and its application/appreciation in the color printing process. How we see color and the impact of color has on what we see. The impact of color in the creation of any marketing piece from concept to printing.